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But then building combination wardrobes, bookshelves, and cabinets this week has confused me no end. Sudddenly I have to take each individual task I have learned and combine them in different ways, and the guidance is gone. In two weeks' time my boss is impressed with my progress and assumes I know enought to fly solo. I could do the tasks separately, so now I am expected to remember everything and then put all the pieces together.
The coordinator throws "traveling orders" on my work-bench one after another and I am expected to read them, see what needs to be done - do it - and then place the finished pieces in the correct location so that others can complete the product. I find myself whizzing through and singing to myself random songs - "One two three four five, six seven eight nine ten - eleven twelve - doo do do doo doo - do do do doo do - DOO!" (Sesame Street in the 70's - with the pinball - anyone recall?) "Get a rhythm, when you get the blues - get a rhythm, when you get the blues..." (Johnny Cash) "I've got a feeling - that tonight's gonna be a good night - that tonight's gonna be a good good night..." (Blackeyed Peas, baby!) I'm concentrating, I really am, and the music helps me concentrate. If I'm not singing to myself, my mind starts to wander and daydream. Some kind of full-on Walter Mitty thing could happen if I'm not careful. But suddenly I forget which rivets were for the bookcases, and which were for the wardrobes. I forget if the lock goes up or down on one style or another, or I misread the order and put the wrong handle on. Somewhere in the process, everyone has forgotten that I was never taught how to read the entire traveler. I ask questions when I have them and listen closely to the answer - then forget them the next day.
In three weeks, my boss is getting really impatient with all my mistakes. "Heather!" he shouts from across our area - I rush up and he shows me that I've put hinges on wardrobe doors when hinges only go on cabinets. I apologize and fix my mistake as fast as I can. There are many rules like this that make no sense to me, but I try to memorize them. I begin to cringe when my boss calls my name, because I know it's never for anything good. He will show me yet another glaring error, or he will explain something to me - again - in that pained, longsuffering voice - or demand that I do one more thing that I don't actually know how to do. I find myself sheepishly saying "sorry" so many times that I become annoying even to myself. Today I had to put on a lock that I hadn't had to assemble since the first day. All my childlike pride in my budding success is shattered, and I start messing up even more...
Today it's like the coordinator suddenly had some sort of epiphany about me.
Either that, or he's attended a management seminar.
It dawns on him that if he slows down and tells me WHY they do a certain door in a certain way, it will make better sense to me - and then when he SHOWS me the finished project and I can understand the big picture, I remember better. He uses humor to point out errors. "Hey - Heather - get a look at this hinge! Get thee to the paint-line!" (We've got a running joke that only people of low IQ get stuck there.) He has me fix my error, then comes by and declares: "Perfect!" or "Beautiful!"
At the end of the day, I find I am relaxed, confident, and haven't made any errors at all.
He comes and tells me that I did an awesome job, and tells me to enjoy my day with my kids tomorrow.
I leave work thinking I'm the best damn Rosie the Riveter the world has yet seen. I learn fast and I can master any task set before me.
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What happens when they fall behind? What if they are not reading more slowly because they are struggling to understand, but because they are the kind who need time to let the meaning soak in? Some people don't care. They rush through and rivet their doorstops on one after another with speed and accuracy and never stop to admire the way the door clicks perfectly into place when it is attached to the cabinet.
Such a student becomes frustrated. They forget things because they don't understand why they are supposed to do them. They fall behind and are afraid to ask questions and be humiliated by a sharp word, a cool assumption, or a withering sarcasm. They fear appearing half-witted or feeling like a fool. They don't understand how they could have done so well before and are doing so terribly now. They begin to think it is too hard for them and they are tempted to just quit.
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They learn by our example.
They learn through careful, deliberate guidance and positive feedback.
They are willing to step back and question, to learn a new thing, when they are allowed to make mistakes and given time to develop their skills.
And we, in turn, can learn such a lot from them.
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